No counter.No shuttle.
The worst hour of any trip to Los Angeles is the one between landing and leaving. It is also the easiest hour to delete.
The shuttle is the part nobody remembers agreeing to.
You clear baggage claim, find the pickup island, wait for a bus, ride it to a lot, queue at a counter, and are upsold a coverage product while somebody looks for your reservation. That is an hour, and it happens at the end of a flight. The alternative is that the car is at the kerb when you walk out.
Send the flight number when you book. We watch it, so a two-hour delay out of Heathrow or a diversion to Ontario changes our timing and not your reservation. The car is at your terminal's arrivals level when you reach it, the handover takes about four minutes, and there is no counter in the transaction anywhere.
Returning works the same way in reverse: tell us the departure and we collect from the terminal, the hotel, or wherever the last night of the trip ends. Nobody drives back to a lot and waits for a bus with a boarding pass on their phone.
The most common mistake on an arrival booking is choosing the car for the week and forgetting the first forty minutes of it. Four people flying in from a European long-haul have four large cases and four cabin bags, and that is a full-size luxury SUV or a second vehicle — not a coupé, however good the week is going to be.
Say how many people and how many bags when you enquire. It takes one line and it is the single thing that most often needs correcting after a booking is already made.
Baggage claim to the driver’s seat.
Nothing in between.
There is the other kind of arrival — the one where somebody is being met, or the trip starts the moment the doors open. A Rolls-Royce at the kerb is a different proposition from a car that merely works, and it is the most-requested thing on this page after the seven-seaters. Chauffeured, if the flight was long enough that nobody wants the 405.
Both versions are the same booking and the same delivery. The only difference is which car we bring.
The same arrangement covers Hollywood Burbank (BUR) and Santa Monica (SMO), and private terminals at any of the three. Burbank in particular is worth considering if your itinerary allows it — it is a fifteen-minute airport on both ends and the drive into town is shorter than the LAX exit road on a bad evening.
Delivery is complimentary to our partner Beverly Hills hotels and quoted to terminals and addresses across greater Los Angeles. See the whole Nizo fleet, or send the flight and we will come back with a car and a time.
What gets requested most on arrival. Where a card shows a date, that date is the live calendar and you can hold it now; the rest are prepared for the dates you name and confirmed the same day you ask.
Choose your dates